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EpocCam
Setup Guide

About
Requirements
Setup guide
Test EpocCam
Uninstallation
Pro version vs Free version
Troubleshooting
FAQ



About

EpocCam transforms your iOS and Android devices into High Definition webcam for your PC or macOS. This guide explains how to set up EpocCam.

Requirements


Setup guide

If you want to get quick overview, please watch the video for PC and macOS below. The detailed instructions are as follows.

  1. Please check the requirements.
  2. Setup your wireless network. Both your computer and phone must be connected to the same WiFi network. Exact setup details depend on your Windows version and phone model, please check Microsoft and Apple support how to connect to wireless network if needed.
  3. Install EpocCam Application to your phone: You can download from Apple App Store or Google Play
  4. Install EpocCam driver to your computer: You can download from here.

Now the setup is completed. Let's TEST!

Windows PC setup


Mac OS X setup

TEST EpocCam

To test EpocCam instrallation,

WindowsPC

  1. Start "EpocCam Viewer" on your Computer.
    In Windows: Start Menu -> Programs -> Kinoni -> EpocCam Viewer.
  2. Open EpocCam Application on your phone/tablet.

macOS

For macOS, we don't provide dedicated tester, but we recommend WebRTC samples to test it.

  1. Open WebRTC Samples on web browser.
  2. Choose "EpocCam" from "Video source".
  3. Open EpocCam Application on your phone/tablet.
When searching the server, the phone's screen should look like this.
Phone UI explained

Android devices

Connecting might take a while for the first time. But once the connection is made, connection is remembered. So connection time is much shorter from the second time.

When the connection is made, you should see video in the viewer on your computer immediately. If you cannot see the video, please check troubleshooting.

Uninstallation

Windows PC

Use Windows control panel or uninst.exe on EpocCam installation folder. Before uninstallation make sure all the applications using EpocCam (Skype etc) are closed, otherwise you may need to restart the computer.

macOS

Download the uninstaller from here and run it. It will remove all the files from your computer. Remember to close all the applications that use EpocCam, otherwiser they are forced to close.

Pro version vs Free version

Pro version Free version
Resolution Up to 1280x720 Up to 640x480
Microphone O* X
Manual focus O X
Flash Light O X
Watermark X O
Advertisement X O
*Audio is supported only on Windows PC at the moment.

Troubleshooting

If you experience problems using EpocCam, this section will guide you through typical issues.

Doesn't work

If EpocCam is not working as expected always check these first.

Windows PC

Open Windows Task Manager services tab to make sure both Bonjour-service and KinoniSvc are running. If not, start them by right clicking and choose "Start Service". If you cannot see Bonjour-service or KinoniSvc, please (re)install required Windows drivers from here.
services

macOS

Open Activity Monitor, kill EpocCamDeamon and try to connect EpocCam again. macosservices

Driver and EpocCam Viewer incompatibility (Only on macOS)

EpocCam driver for macOS (version 1.0 and later) is not compatible with EpocCam Viewer, or rather they compete for the same resource. If you are using an application like Skype, FaceTime or flash plugin application with EpocCam, please close the EpocCam Viewer completely.

Not shown as webcam in other applications

  1. After installing EpocCam drivers you have to restart all webcam-enabled applications before EpocCam is visible to them. Alternatively you can reboot computer.
  2. Some applications do not display 'EpocCam' as a webcam, but instead they display only 'Kinoni Video Source'. In that case you should use 'Kinoni Video Source', it's functionality is identical to 'EpocCam' camera.
Pleae also check FAQ for how to set up EpocCam with other applications.

WiFi connection not working

Windows PC

Check your firewall settings. Your firewall application can block the traffic between PC and phone. If you use Windows firewall EpocCam Windows installer will automatically configure it to allow traffic. If you are using third party firewall software like Norton or F-Secure you need to configure them to allow Bonjour-service traffic on UDP port 5353. Also allow 'KinoniSvc' to accept incoming connections to TCP port 5055.

firewall

Poor video quality

  1. EpocCam uses up to 3 megabits per second bandwidth while streaming video over WiFi connection. Make sure your wireless network has enough available bandwidth.
  2. Disable Bluetooth on both mobile phone and PC. Bluetooth devices can interfere with WiFi connections.
  3. Usable WiFi range is about 10 meters while using EpocCam. Try to keep mobile phone and PC as close to each other as possible.

Video playback is slow or breaks up on PC

  1. One of the possibility is that your computer is not able to process the video in real-time. Try to use lower video resolution, for example switch from 720p HD to VGA. Also make sure you are not running any other CPU-hungry application at the same time. For 720p HD video a dual-core CPU is recommended.
  2. Another possible reason of bad quality is caused by WiFi connection. Look at the WiFi connection checklist above.
  3. Make sure only one application is using EpocCam at a time. Remember to exit EpocCam Viewer before using EpocCam with other applications.

FAQ

How to use with Skype

From Skype menu, Preference -> Audio/Video tab. Choose "EpocCam" as Camera. skypesetting

How to use with Syphon framework enabled application

  1. If you have already installed EpocCam driver or EpocCam Viewer, please uninstall them. The driver's uninstallation instruction can be found from here.
  2. Download and install EpocCam Viewer Pro from here.
  3. Run EpocCam Viewer Pro

Can I connect multiple cameras to one computer?

You can connect only one camera at a time with EpocCam. For macOS, Kinoni offers an application called EpocCam MultiCam. EpocCam MultiCam enables an user to connect up to 4 cameras to one computer.

Can I connect with USB cable?

Not at the moment but it's in our roadmap.


For more support, please contact to Kinoni support.