EpocCam Icon

EpocCam
Setup Guide

About
Requirements
Setup guide
Test EpocCam
Uninstallation
Pro version vs Free version
Troubleshooting
FAQ



About

EpocCam transforms your iOS and Android devices into High Definition webcam for your PC or Mac. This guide explains how to set up EpocCam.

Requirements


Setup guide

If you want to get quick overview, please watch the video for PC and macOS below. The detailed instructions are as follows.

  1. Please check the requirements.
  2. Setup your wireless network. Both your computer and phone must be connected to the same WiFi network. Exact setup details depend on your Windows version and phone model, please check Microsoft and Apple support how to connect to wireless network if needed.
    iOS devices also support USB connection. Connect iPhone/iPad to computer using USB-cable. Make sure your device is shown in iTunes, sometimes device is not recognized correctly and needs to be reconnected.
  3. Install EpocCam Application to your phone: You can download from Apple App Store or Google Play.
  4. Install EpocCam driver to your Mac/PC computer: You can download from here.

Now the setup is completed. Let's TEST!

Windows setup



macOS setup



Test EpocCam

Verifying EpocCam installation:

Windows

  1. Start "EpocCam Viewer" on your Computer.
    In Windows: Start Menu -> Programs -> Kinoni -> EpocCam Viewer.
  2. Open EpocCam Application on your phone/tablet.

macOS

For macOS, we don't provide dedicated tester app, but we recommend testing with web browser and this website: WebRTC samples to test it.

  1. Open WebRTC Samples on web browser.
  2. Choose "EpocCam" from "Video source".
  3. Open EpocCam Application on your phone/tablet.

When searching the server, the phone's screen should look like this.
Phone UI explained

Android devices

Connecting might take a while for the first time. But once the connection is made, connection is remembered. So connection time is much shorter from the second time.

When the connection is made, you should see video in the viewer on your computer immediately. If you cannot see the video, please check troubleshooting.

Uninstallation

cWindows

Use Windows control panel or uninst.exe on EpocCam installation folder. Before uninstallation make sure all the applications using EpocCam (Skype etc) are closed, otherwise you may need to restart the computer.

macOS

Download the uninstaller from here and run it. It will remove all the files from your computer. Remember to close all the applications that use EpocCam, otherwise they are forced to close. Alternatively you can run provided unistall script from Terminal:

sudo /Library/CoreMediaIO/Plug-Ins/DAL/EpocCamPlugIn.plugin/Contents/Resources/uninst.sh

Difference between free and paid version

EpocCam iOS and Android apps have both free and paid versions available. Following table shows differences between versions.

Feature Pro version Free version
Video Resolution Up to 1920 x 1080 pixels Up to 640 x 480 pixels
Microphone ✓*
Manual focus
Flash Light
Watermark on top of video
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*Audio is supported only on Windows at the moment.

Troubleshooting

If you experience problems using EpocCam, this section will guide you through typical issues.

If EpocCam is not working as expected always check these first.

Windows

Open Windows Task Manager services tab to make sure both Bonjour-service and KinoniSvc are running. If not, start them by right clicking and choose "Start Service". If you cannot see Bonjour-service or KinoniSvc, please (re)install required Windows drivers from here.
services

macOS

Open Activity Monitor, kill EpocCamDeamon and try to connect EpocCam again. macosservices

EpocCam driver for macOS (version 1.0 and later) is not compatible with EpocCam Viewer, or rather they compete for the same resource. If you are using an application like Skype, FaceTime or flash plugin application with EpocCam, please close the EpocCam Viewer completely.

  1. After installing EpocCam drivers you have to restart all webcam-enabled applications before EpocCam is visible to them. Alternatively you can reboot computer.
  2. On macOS 10.14 Mojave Apple has stopped supporting third party webcams in Apple applications like FaceTime, Safari and Photo Booth. Nothing we can do about that, sorry.

Pleae also check FAQ for how to set up EpocCam with other applications.

Windows

Check your firewall settings. Your firewall application can block the traffic between PC and phone. If you use Windows firewall EpocCam Windows installer will automatically configure it to allow traffic. If you are using third party firewall software like Norton or F-Secure you need to configure them to allow Bonjour-service traffic on UDP port 5353. Also allow 'KinoniSvc' to accept incoming connections to TCP port 5055.

firewall

  1. EpocCam uses up to 3 megabits per second bandwidth while streaming video over WiFi connection. Make sure your wireless network has enough available bandwidth.
  2. Disable Bluetooth on both mobile phone and PC. Bluetooth devices can interfere with WiFi connections.
  3. Usable WiFi range is about 10 meters while using EpocCam. Try to keep mobile phone and PC as close to each other as possible.
  4. For best quality use USB-connection whenever possible.
  1. One of the possibility is that your computer is not able to process the video in real-time. Try to use lower video resolution, for example switch from 1920x1080 to 640x480. Also make sure you are not running any other CPU-hungry application at the same time. For 720p HD video a dual-core CPU is recommended.
  2. Another possible reason of bad quality is caused by WiFi connection. Look at the WiFi connection checklist above.
  3. Make sure only one application is using EpocCam at a time. Remember to exit EpocCam Viewer before using EpocCam with other applications.


FAQ

In November 2018, we released a completely new EpocCam driver for Windows (v.2.9.0 and later). This driver is for Windows 7 and later. If you face the following problems with the old drivers (v.2.8.x), please try the new driver.

  • Works with EpocCam Viewer but not with other applications such as Skype, Google Chrome or Microsoft Edge
  • EpocCam is shown as "Unknown devices"
  • Unsigned driver problem
  • Has a problem with audio (microphone) support

The new driver is tested with Windows Camera, Skype, Google Chrome, Camtasia, Debut Video Capture and many more.

In Mojave Apple built-in applications use hardened runtime. Apps using hardened runtime can not load third party plugins unless explicitly allowed by app developer. This means third party camera drivers do not work with Apple apps. We are trying to find a solution to this but at the moment there is nothing we can do about this issue.

EpocCam doesn't provide recording function. You can use third party applications for recording.

Windows

We recommend Windows Camera Application.

  1. Choose EpocCam as Camera source. The name might be different (Sometimes it shows “Main Camera” not EpocCam). EpocCam is the one that white circle is circling with black background.
  2. Once you see the white circle, start EpocCam on your phone.

Now you are ready to record video. Please use the recording function of Windows Camera.

macOS

We recommend QuickTime Player. Choose "EpocCam" for Camera.

quicktime_howto

  1. If you have already installed EpocCam driver or EpocCam Viewer, please uninstall them. The driver's uninstallation instruction can be found from here.
  2. Download and install EpocCam Viewer Pro from here.
  3. Run EpocCam Viewer Pro.

EpocCam Viewer Pro should be kept running while using Syphon framework enabled application.

From Skype menu, Preference -> Audio/Video tab. Choose "EpocCam" as Camera.

skypesetting

You can connect only one camera at a time with EpocCam. For macOS, Kinoni offers an application called EpocCam MultiCam. EpocCam MultiCam enables an user to connect up to 4 cameras to one computer.

Yes, on iOS USB-connection is recommended for best video quality and stable connection. Android app only supports WiFi currently.

EpocCam camera plugin on Windows/macOS provides 3 resolutions: 640x480, 1280x720 and 1920x1080. Each application using camera can freely choose from those. Typically for example Skype uses 1280x720 video resolution even if you have powerful computer and fast internet connection.

EpocCam camera plugin on Windows/macOS provides 3 resolutions: 640x480, 1280x720 and 1920x1080. EpocCam iOS/Android app free version only sends 640x480 video, so if you choose higher resolution on video application video is upscaled, keeping low quality. Paid app has almost 7 times more pixels and provides more details even on lower resolutions.

To deliver video from phone to computer in real-time EpocCam utilizes video compression. Before displaying video it needs to be decompressed. 'Software' option uses computer CPU to process the video and 'Hardware' option uses dedicated hardware block. We recommend using 'hardware' option for best performance. However, if you experience issues with video quality try 'software' option for best compatibility.


For more support, please contact to Kinoni support